Warranty Policy

Warranty Policy

Effective Date: July 2026

Diyar Al Rolla sells genuine products from trusted brands and authorized suppliers whenever available.

Manufacturer Warranty

Most products include the manufacturer's warranty. Warranty duration varies by brand and product category.

Warranty Covers

  • Manufacturing defects

  • Hardware defects under normal use

  • Faults covered by the manufacturer

Warranty Does Not Cover

  • Physical damage

  • Liquid damage

  • Accidental damage

  • Unauthorized repairs or modifications

  • Damage caused by misuse or improper installation

  • Normal wear and tear

Warranty Claim Process

To submit a warranty claim:

  1. Contact our customer support.

  2. Provide your order number.

  3. Provide photos or videos of the issue if requested.

  4. Return the product if inspection is required.

After inspection, the product may be repaired, replaced, or handled according to the manufacturer's warranty policy.

Warranty Period

Warranty starts from the delivery date unless otherwise specified by the manufacturer.

Important Note

The original purchase invoice may be required for all warranty claims.